Card/Terminal Details – EM PIP – Digital Skies knowledge base

This is an overview of the Card/Terminal details page.

This page is split into different sections detailed below:

SIM Card/Terminal details

ICCID – ICCID number of the SIM
The product the SIM is assigned to e.g. EchoStar Advantage, Momentum or VSAT Failover
Name given to the card – This is a free text field
Status of this SIM – Active, Non Active, Deactivated, Suspended
Customer – The EM customer who owns the SIM card
Email Alert – Email address used for alerting someone about activity specific to the card.

Monitor and Alerts

Lists any monitors or alerts set up against the SIM/Subscription. This section can be expanded by clicking on details link.

Provides details of current and previous subscriptions the card has been activated against including start and end dates.

Usage (info provided by CDRs)

Last Session Start – The start time of the most recent call/data session.
Last Session End – The end time of the most recent session. If the session is still open, it will indicate this here
Last Session Type – Will indicate it this was a voice call, background data call or streaming call.

Technical Details

IMSI Number of the SIM card
IMEI – This is a free text field and can be used to keep track of equipment.
Latest Provisioning Action – Provides a link to the last provisioning task completed for this SIM
PIN & PUK codes
PUK Authority, Serial Number, Terminal Type, Firmware Version, APN, Other PoP IPs, Customer Notes & Biller Notes are all free text fields.
User Profile IP addresses – Provides details of the user profile/s assigned to the SIM. If user profile is shown in Bold font, this indicates that profile is set as the default profile for the SIM. Each SIM may only have 1 default profile, however it is possible to create multiple Non Default profiles per SIM.

Service Configuration (Info directly from the EM network)