Privacy Policy
Our Privacy Policy is Based on Ten Principles
Our privacy policy is based on the following ten privacy principles:
- Accountability – Digital Skies is responsible for a customer’s personal information collected, used, retained and disclosed by the organization and shall designate an individual or individuals who are accountable for the organization’s compliance with the following principles.
- Identifying Purposes for Collection of Personal Information– Digital Skies will identify the purposes for which personal information is collected at or before the time the information is collected.
- Obtaining Consent for Collection, Use or Disclosure of Personal Information – Digital Skies will obtain the consent of customers for the collection, use, or disclosure of personal information, except in special circumstances, such as in the case of an emergency.
- Limiting Collection of Personal Information – Digital Skies will limit the collection of personal information to that which is necessary for the purposes identified. Personal information will be collected by fair and lawful means.
- Limiting Use, Disclosure and Retention of Personal Information – Digital Skies will not use or disclose personal information for purposes other than those for which it was collected, except with the consent of the individual or as required by law. Personal information will be retained only as long as necessary for the fulfilment of those purposes.
- Accuracy of Personal Information – Personal information shall be as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.
- Security Safeguards – Digital Skies will protect personal information by security safeguards appropriate to the sensitivity of the information.
- Openness Relating to Policies and Practices – Digital Skies will make readily available to customers specific information about its policies and practices relating to the management of personal information.
- Access to Personal Information – Upon request, Digital Skies shall inform a customer of the existence, use, and disclosure of his or her personal information and shall grant that individual access to that information. An individual shall be able to challenge the accuracy and completeness of the information and have it amended as appropriate.
- Challenging Compliance – A customer shall be able to address a challenge concerning compliance with the above principles to the designated individual or individuals accountable for the organization’s compliance with its privacy policies.
Collecting Your Personal Information
Personal information is information about an identifiable individual. At Digital Skies, for the purpose of granting access to the Digital Skies Knowledge Base we will only collect personal information from you and about you that will enable us to establish and maintain a business relationship with you for the provision of access to this Knowledge Base. This requires that we collect personal information from you or about you, such as your name and company email address.
For statistical purposes, we may also collect and use summarized customer information in a format that no longer identifies an individual or individuals (‘Aggregate Information’). Digital Skies reserves the right to use this Aggregate Information in any way it deems appropriate.
Disclosing Your Personal Information Amongst Digital Skies′ Affiliates
In order to effectively and efficiently continue operations, personal information that you provide to Digital Skies affiliate is shared amongst other Digital Skies affiliates.
Our Commitment to Maintaining Your Privacy
We take all necessary precautions to safeguard the privacy of your personal information, whether it is stored electronically or in paper format. Your information is maintained in secure facilities, protected from unauthorized access, and retained only as long as is reasonably required. Electronic files are backed up for redundancy and password protected to ensure access only by authorized employees. Although we cannot take responsibility for any theft, misuse, unauthorized disclosure, loss, alteration or destruction of data by a third party, we take reasonable precautions to prevent such unfortunate occurrences.
Access to Personal Information
It is our policy to provide our customers with access to their personal information upon request. However, please note that access to information may be restricted, for example, where it contains proprietary information or personal information relating to another individual. In these cases, we will make every effort to sever your information from the restricted information or we will advise you of the reasons for restricting access, as well as any costs that may be involved in responding to your request for access.
Should you notify us of outdated or incorrect information, we will make the appropriate changes as quickly as possible.
How Can I Contact Digital Skies?
Should you have any questions, concerns or complaints about our privacy policies, please contact: knowledgebase.support@digitalskies.com.
We will respond to your request or investigate your concern as quickly as possible.
Will this Privacy Policy Change?
To accommodate changes in our business, products, services, technology, and legal developments, we may add, change, or remove portions of the policy as we feel it is appropriate to do so. Updated policies will be posted to our Knowledge Base website at www.digitalskies.info, please refer to the date on the policy and check back for updates.