General – Customer management

Managing customers in IBIS is done from the [Customers] screen. The principles for customer creation and management apply to customers for all airtime types. In case there are any specific customer details that differ per airtime type, this will be covered under that airtime segment.

Clicking on the name of an existing customer will bring up the customer details page.

For the creation of a new customer, please to to the customer account creation page. This will also explain the different fields and options for a customer

  • Customer account creation
  • Customer billing details – this is only required for customers that use IBIS for billing purposes

 

 

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