For EchoStar provisioning, IBIS will use the EM provisioning APIs to interact with the EM PIP. Customers do not need to provision the SIM again in the EM PIP.
*It is still possible to complete a manual activation (where required) but this will require a 2 step process:
- Provision in IBIS
- This will ensure the SIM Card changes are implemented in IBIS Billing and in the IBIS PoP
- Provision in PIP
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- This will ensure the SIM card changes are implemented in the EchoStar Mobile systems
* Please Note, try to abstain from using the manual process unless absolutely required. This will help to avoid potential mismatch between databases.