Real-time monitoring is an important tool to prevent ‘bill-shock’ to customers and manage credit risks for billers.
Please be aware monitoring of IDP usage is depending on the CDR feed of Inmarsat. The accuracy of monitoring in IBIS depends on an available and consistent CDR feed.
For IDP, the traffic quantities are very low, compared to other airtime services. Please refer to the detailed monitoring set-up for ISIP.
IBIS Traffic Monitor Alerts allow for an email to automatically be sent to designated email recipients, biller and/or end customer, when a certain event happens, such as a threshold of data usage on a SIM or multiple SIMs in a subscription has been used.
Important:
Traffic monitoring takes place after CDRs are rated.
Monitoring requires rated CDRs because:
– Money based monitors require a price rated CDR
– Allowance based monitors require an allowance
– Price plan traffic monitors require a price plan
– Multiple SIM subscription monitors require a subscription
It is therefore important to regularly check for rating errors.
For further instructions please refer to: